Frequently asked questions

Free checkers hand you a raw list of automated flags. We read your live site, confirm each issue on your real pages, rank them by how much they actually matter, and give you a report you can act on or pass to a developer. You are paying for the judgment and the deliverable, not a raw scan.

Two layers. If your scan can't be completed, the refund is automatic. And if the report isn't what you hoped, email us within 7 days of its delivery, from the email address you used at checkout, for a full refund. The details are in the Refund Policy.

The paid report covers up to 50 pages of your site: automated WCAG 2.2 A/AA accessibility checks on every scanned page, the third parties and trackers observed loading in real network traffic, an HTTP security-header analysis graded against the recognized standard, SSL/TLS configuration grading, and a reputation screen. The free preview scans your homepage only. The methodology page covers each check in detail.

No. We scan your site the way a browser visits it: no code snippet, no plugin, no passwords. Enter your address, and the report arrives by email.

Some sites sit behind bot protection that also blocks automated scanners. Two safeguards: the free preview warns you before you pay when protection is likely to limit a scan, and if your paid scan can't be completed, you get an automatic full refund. You don't have to ask.

When a scan completes partially, the report marks anything it couldn't verify as exactly that.

Our findings track the recognized industry methodology, and every finding is something we confirmed on your live pages.

Your report is usually delivered within a few minutes, but can take up to 30. If it hasn't arrived, check your spam folder. Still nothing? Contact support@sitescanreport.com and we'll track it down.

Email support@sitescanreport.com. We reply within two business days. For a refund, email within seven days of delivery and say so. You do not need a reason or a form.

No. The report is an automated scan with expert-informed guidance. It is not legal advice, and no automated tool can make a legal determination about your site. What it gives you is a clear, prioritized picture of what we found, what we couldn't verify, and what to fix first. See the Disclaimers for the full statement.

No, and anyone who promises that is overpromising. Standards get interpreted, sites change, and some calls need a human. We tell you accurately where your site stands today and what to fix, which puts you in a much stronger position.

Monitoring is the ongoing version of the report: repeat checks, alerts when something important changes, and a monthly summary. It's coming soon; the one-time report is available today. See the Monitoring page.